Wilf Graham

I first met Julie back in 2002 when she was working for Naturetrek, whilst dealing with our holidays there she added a personal touch so that we were already on first name terms when we met in person at Rutland Bird Fair shortly after.  Julie was also integral to the recovery of a consignment of 60 football strips which I was donating to the Chipembele Wildlife Education Centre in South Luangwa in Zambia – there had been a mess up in the ground operations which caused the donation to be impounded by customs at Mfuwe airport!  Julie then went to work in Malawi and helped us from ‘the other end’ and eleven months later, following major red tape issues, a successful outcome was achieved and the football kit reached it’s goal thanks to Julie’s persistence!!  Nearly ten years on, we still communicate as friends. To lift a business contact and develop the relationship into friendship takes a special talent and creates an important bond with the customer.

I have met many people who Julie has interacted with at lodges and camps in Africa and they reported to me how friendly and thorough she was in developing the foundation for future clients to enjoy the local environment and that what was promised ‘in the brochures’ did actually exist in reality!

I wish Julie every success in her solo career in the travel industry and I am confident that her skills and enthusiasm will present all her future customers with memorable adventures. It has been a pleasure for me to deal with someone so proficient in her expertise.