Coronavirus advice for our clients

Following on from the many questions we are being asked, here is the official Coronavirus link from ABTA

We are here to talk to all of our clients if you have any questions or concerns but please bear with us during this difficult time as we wait for clarification from the government and travel advisories on the way forward. Our priority is to get home those still overseas and cancel and re-book as many holidays as we can which were due to depart in the coming weeks. 

Please be aware we’re receiving an exceptional volume of customer queries which we are responding to as quickly as we can. Unfortunately, we cannot respond to all of these calls directly, so please the ABTA Q&A on this link.

Stay safe and think positive – you need to plan a holiday to look forward to!  If you are stuck at home, have a browse through our website and start thinking about where you want to go when this is over …


ABTA Members are doing their best to manage arrangements for customers. If your trip is not imminent, your travel company may not be in touch with you right away. Our advice is to keep trying, though please do be patient.

Travel update: On 17 March 2020 the Foreign & Commonwealth (FCO) advised against all non-essential overseas travel for British nationals, initially for a 30-day period.

General travel advice for travellers: The FCO currently advises against all non-essential overseas travel for British nationals. British people who decide that they still need to travel abroad should be fully aware of the increased risks of doing so. That includes the risk that they may not be able to get home, if travel restrictions are put in place.

For the latest updates please visit the FCO website here. Those currently in destination should be aware that many destination authorities have advised you to leave as soon as possible and introduced enhanced health measures including self-isolation procedures, and it is very important that travellers follow the public health advice relating to their local destination. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure. Travellers should also keep up to date on local advice. For full information relating to the Coronavirus outbreak please visit the Government website, Public Health England and the TravelHealthPro website.