Monarch Airlines has ceased trading and its 300,000 future bookings for flights and holidays have been cancelled, the Civil Aviation Authority has said.
About 110,000 customers are currently overseas and the government has asked the CAA to charter more than 30 planes to bring them back to the UK.
DETAILS FROM THE CAA:
ATOL holders selling air-inclusive packages and Flight-Plus are responsible for the provision of alternative transportation back to the UK for their customers abroad. However, given the scale of the failure, the UK Government has requested that the CAA arranges replacement flights for all Monarch Airlines customers due to return to the UK on flights departing overseas airports on or before 15 October 2017. Holidays will not be cut short and customers will not need to return home early. Further information and details of replacement flights will be published on our dedicated website monarch.caa.co.uk. This is a major operation with 110,000 customers abroad and there may therefore be some delays while we make the necessary arrangements.
Your ATOL holder must retain responsibility for your welfare prior to return to the UK. This may include the provision of food, drink and accommodation where a replacement flight is later than the original flight.
TRAVEL WITH JULES is a member of the Co-operative Travel Consortium and as such any package holidays sold under the consortium’s ATOL licence will be protected. ALL holidays sold by Travel With Jules are ATOL protected, whether by our own consortium licence or by the tour operator we book with. Our clients are issued with ATOL certificates for every flight inclusive holiday. We are also members of AITO and ABTA who have issued guidelines and help in this matter.